Privacy Policy
Applied to the processing of personal data carried out by IATI CALZADO CORREDURIA DE SEGUROS, S.L.
Controller: IATI CALZADO CORREDURÍA DE SEGUROS, S.L.
Address: Calle Guitard, 43 4º2e, Barcelona, 08014
Tax number: B-62.273.081
Email address: gdpr@iatiglobal.com
Contact telephone number: 93 201 49 43
Category of subjects: persons over 18 years of age who wish to take out an insurance policy for which IATI CALZADO CORREDURÍA DE SEGUROS, S.L. is the broker.
Legitimation: granting of consent by providing data by means of the relevant online and/or offline form and express acceptance of the conditions of the Privacy Policy.
Rights: You may exercise your rights of access, rectification, deletion (oblivion), portability and limitation of processing before the Data Controller.
Origin of the data: IATI CALZADO CORREDURÍA DE SEGUROS, S.L. will only process the data you provide through the Personal Data collection forms located on the website
www.iatiglobal.com/en-eu and/or by means of the paper forms available to you at the offices of IATI CALZADO CORREDURÍA DE SEGUROS, S.L in cases where you, on your own initiative, contact IATI CALZADO CORREDURÍA DE SEGUROS, S.L. by telephone or email to request information.
SPECIFIC INFORMATION
PRESENTATION:
Below, IATI CALZADO CORREDURÍA DE SEGUROS, S.L. describes in detail its Privacy Policy in rela- tion to the processing of personal data, provided by you either online or in person at our offices by means of the forms associated with the procedure that you wish to carry out on the website
and/or in person and/or by telephone or email to request information about our products.
Your personal data will only be used for activities directly related to the procedures you have re- quested, and you will always be previously informed of the purpose of the processing and your prior consent will be requested.
You can always consult this Privacy Policy, which you will find published on the website
This Privacy Policy shall apply from the moment you provide personal data by means of the forms on www.iatiglobal.com/en-eu or by means of the forms completed in person at the offices of IATI CALZADO CORREDURÍA DE SEGUROS or when you contact IATI CALZADO CORREDURÍA DE SEGUROS through our contact telephone line or by email to find out about our products.
DATA CONTROLLER:
IATI CORREDURIA DE SEGUROS, S.L is the Data Controller in the processing of personal data that you provide by any of the means described above.
Contact details:
Address: Calle Guitard, 43 4º2e, Barcelona, 08014
Tax number: B-62.273.081
Email address: gdpr@iatiglobal.com
Contact telephone number: 93 201 49 43
This entity is part of the IATI Group, made up of several companies that can collaborate in the management of services and communications. The companies of the IATI Group are the following:
- IATI CALZADO CORREDURÍA DE SEGUROS, S.L. (B62273081)
- IATI ONLINE SERVICES, S.L. (B67038836)
- IATI VIDA, S.L. (B01766633)
HOW IS THE PROCESSING OF PERSONAL DATA CARRIED OUT?
a) Applicable Regulations
The processing of personal data by IATI CORREDURÍA DE SEGUROS, S.L. is carried out in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free move- ment of such data (General Data Protection Regulation, GDPR) and in accordance with Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (LOPDG- DDD).
b) Purposes of the processing and legitimacy for the processing
PURPOSES:
Depending on the form you fill in, your data will be used for different purposes. The purposes for which we process your personal data are listed below:
- Dealing with queries about information requests that you can make on your own initiative by contacting IATI CALZADO CORREDURÍA DE SEGUROS, S.L by means of the contact telephone number, chat or by email.
- Contracting, management and monitoring of the contracted insurance policy. This includes the processing of claims. Quality of service services including the Trustpilot platform.
- Sending information about the insurance policy contracted.
- Keeping in contact with the insured parties for the correct performance of the insurance policy; this includes the provision of a customer area and an aŁer-sales service.
- Communication of data to public administrations, including the Tax Administration, Justice Administration, Social Security and State Security Forces and Corps.
- Comparison of personal data for the purposes of fraud prevention.
- Consultation of solvency and credit files for the purpose of calculating premiums.
- Data may be communicated to third parties when so provided by a regulation of European Union Law or a Law in order to comply with a legal obligation.
- Other purposes derived from regulations that may be developed to comply with the GDPR or that may derive from the fulfilment of a public good.
c) Communication of data to third parties
As a general rule, the Brokerage will not communicate the personal data of the interested parties to third parties without the prior express consent of the interested party.
Furthermore, IATI CALZADO CORREDURIA DE SEGUROS, S.L. may share the personal data of the interested parties with all the companies of the IATI Group, currently comprising IATI CALZADO CORREDURIA DE SEGUROS, S.L., IATI ONLINE SERVICES, S.L., and IATI VIDA, S.L.. This exchange of data will be carried out in order to guarantee an integrated and coordinated management of the services and products offered by the entities of the Group.
The IATI Group may incorporate new companies in the future. In such a case, this privacy policy will be updated to reflect such changes and to ensure that data subjects are informed at all times about the entities that form part of the Group.
Furthermore, in accordance with the provisions of article 99.1 of Law 20/2015, of 14 July, on the regulation, supervision and solvency of insurance and reinsurance entities, the Brokerage may communicate the personal data of the client to the insurance entities, for the sole purpose of complying with the insurance contract, and in turn said insurance entities shall also act as data controllers of the processing of personal data.
On the other hand, the Brokerage may communicate the data to third parties (loss adjusters, consultants, workshops, external collaborators, etc.) who are necessarily involved in the provision of the service contracted or the processing of the claim. These collaborators or service providers shall act as data processors, and therefore under no circumstances shall they process the personal data for purposes other than those indicated in this Privacy Policy.
In relation to the international transfer of data, the international transfer of personal data to countries outside the European Economic Area (EEA) is not foreseen. In the event that it is necessary to transfer data to countries outside the EEA, such transfer will only be carried out when there are adequate guarantees of protection, in accordance with the requirements of the GDPR, and the persons concerned will be informed in advance.
In addition, personal data may be disclosed to the competent authorities insofar as this is necessary for compliance with legal obligations.
Below we describe the purposes in detail, without prejudice to these being extended or reduced, according to the form you complete with your personal data. Any new use of your data will be duly communicated to you personally if it may have an impact on the rights of the data subjects. In any case, we recommend that you read this Privacy Policy regularly.
Contracting
Your personal data will be processed by IATI CALZADO CORREDURÍA DE SEGUROS, S.L. in order for it to proceed to contract and fully manage the policy that you choose.
In this process, your personal data will be processed by IATI CALZADO CORREDURÍA DE SEGUROS, S.L. as a broker, who may communicate them to the insurance and reinsu- rance companies. IATI will process your personal data in order to contact you before, during and aŁer the trip to ensure the proper performance of the contracted policy.
You may be contacted by email, telephone call.
When you make the payment, you will provide your personal data to the payment gateway Redsys Servicios de Procesamiento de Datos, S.L. and to the bank that has issued your credit/debit card.
As a customer of IATI CALZADO CORREDURÍA DE SEGUROS, S.L. you will have at your disposal a Client Area which you can access free to view the policies you have contracted, modify them, return them and receive messages from IATI CALZADO CORREDURÍA DE SEGUROS. Optionally, you can download the traveller APP. In this way, during your trip, you will be able to receive communications from IATI that may be useful for the trip.
In the event of a claim, IATI CALZADO CORREDURÍA DE SEGUROS, S.L. will communicate your personal data to the relevant companies and professionals for the purpose of attending to and resolving claims, including notaries, lawyers, solicitors and the competent public administration in each case. Your personal data will be processed by IATI CALZADO CORREDURÍA DE SEGUROS for the sole purpose of answering your queries.
Contact
You can contact IATI CALZADO CORREDURIA DE SEGUROS by means of the Contact form on the website www.iatiglobal.com/en-eu on the information phone line and/or by email.
You can contact IATI CALZADO CORREDURIA DE SEGUROS by means of the Contact form of the website www.iatiglobal.com/en-eu on the information phone line and/or by email.
Blog
Your personal data will be processed in order to publish your comments in the Blog section of the website www.iatiglobal.com/en-eu
Chat
Your personal data will be processed in order to keep the chat session active during the online contracting process in the event that you voluntarily activate this service.
Advertising / Marketing
With your prior consent, your personal data may be used to send you commercial information, marketing and advertising activities.
Help with your file
Your personal data will be processed in order to deal with your enquiry about the status of your file.
Life insurance
Your personal data will be used to calculate the amount of the insurance policy.
LEGITIMACY
Contracting
The processing of your personal data is necessary in order to process, manage and execute the contracting of the policy you take out and to comply with the mandate you have given us when you sent us the form filled in with your personal data and accepting the Privacy Policy
Contact
The processing of personal data is necessary in order to be able to deal with your queries. The personal data has been provided voluntarily by you by means of the form provided for this purpose and you have expressly accepted the Privacy Policy.
With prior acceptance of the message that will be read to you when you contact us by telephone.
Blog
The processing of your personal data is necessary in order to be able to publish your comments. The personal data has been provided voluntarily by you by means of the form provided for this purpose and you have expressly accepted the Privacy Policy.
Chat
The processing of personal data is necessary in order to be able to deal with your queries about the online contracting process. The personal data has been provided voluntarily by you by means of the form provided for this purpose and you have expressly accepted the Privacy Policy.
Advertising / Marketing
You may receive advertising/marketing communications if you activate the express acceptance box to receive this type of communication and expressly accept the Privacy Policy.
Help with your file
The processing of your personal data is necessary to be able to locate your file in order to inform you of its status
Life insurance
Your personal data is necessary for the calculation of the policy.
d) What personal data do we process?
PROCESSED DATA
Contracting
IATI CALZADO CORREDURÍA DE SEGUROS will process your personal data by means of the registration form https://www.iatiglobal.com/en-eu/purchase-tunnel/personal-info
Or by means of the forms used during the face-to-face con- tracting process.
The data requested are the minimum required to be able to proceed with the contracting of the insurance policy of your choice and to be able to contact you if necessary (by telephone, email, App or Client Area, chat, SMS or any other channel that may be enabled). Otherwise the contract can- not be concluded. (Gender* Name* Surname* Passport* Date of birth* Address City/Postcode Email address Telephone number)
*also in case of accompanying person
Contact
IATI CALZADO CORREDURÍA DE SEGUROS will process the personal data that you voluntarily provide when you submit the form provided for this purpose or contact us by telephone or email. The data requested are the minimum required to be able to deal with your query.
You should restrict the information you provide to that strictly necessary for your query. (Name, Email address, Comments: You must keep to the space provided for this purpose. No other personal data should be added)
Blog
IATI CALZADO CORREDURÍA DE SEGUROS will process the personal data that you voluntarily provide when you submit the form provided for this purpose. The data requested are the minimum required to be able to publish your comment. You should restrict the information you provide to that strictly necessary to complete your comment. (Name, Email address, Website, Comments: you must keep within the space provided for this purpose. No other personal data should be added).
Chat
IATI CALZADO CORREDURÍA DE SEGUROS will process the minimum personal contact data in order to keep the online chat active. (Email address, Comment: should be limited to the purpose of the query. Advertising/ Marketing)
Advertising/ Marketing
IATI CALZADO CORREDURÍA DE SEGUROS will process your personal contact details in order to send you information about its own products or those of third parties, subject to your prior express consent. (Name, Email address)
Accident Assistance
IATI CALZADO CORREDURÍA DE SEGUROS will process your personal data by means of the form: https://www.iatiglobal.com/en-eu/accident-assistance.
(Name, Policy Number, File number, Telephone Number, E-mail, Description)
What rights can be exercised?
Regardless of the purpose for which the personal data is processed, the rights that you can exercise are all those provided for in the GDPR:
- Access: You have the right to have IATI CALZADO CORREDURÍA DE SEGUROS confirm whe- ther it is processing your personal data and, where appropriate, to request access to this data, as well as information about the processing (purposes, categories of data processed, recipients).
- Rectification: You have the right to request the rectification of incorrect or inaccurate data.
- Deletion (oblivion): You have the right to request the deletion of personal data from IATI CALZADO CORREDURÍA DE SEGUROS’ data processing systems and processes when these data are no longer necessary for the purposes for which they were requested.
- Opposition: You may oppose the processing of your personal data, including automated profiling, at any time.
- Restriction: You have the right to request a restriction of data processing, e.g. while clarifications requested by you regarding the processing of your personal data are being resolved.
- Portability: You have the right to exercise the right of portability of your personal data and therefore receive your personal data in a commonly used and machine-readable format and transmit it to another data controller of your choice, without any impediment from IATI CALZADO CORREDURÍA DE SEGUROS.
What should you do if you wish to exercise any of these rights?
In order to exercise the above rights, you should contact IATI CALZADO CORREDURÍA DE SEGUROS, Calle Guitard, 43 4º2e, Barcelona, 08014 or send an email to gdpr@iatiglobal.com. Whether you do so by post or by email, you will have to indicate the right you wish to exercise and provide reliable proof of your identity. Once the request to exercise your rights has been received, IATI CALZADO CORREDURÍA DE SEGUROS will proceed as soon as possible in order to deal with it in accordance with the provisions of the GDPR and the LOPGDD.
Data processors
In order that IATI CALZADO CORREDURÍA DE SEGUROS can carry out the contracting of the products chosen and contracted by you online, as well as provide services through the website www.iatiglobal.com/en-eu, IATI CALZADO CORREDURÍA DE SEGUROS has contracted the services of third parties, which in the framework of the GDPR and the LOPDGDDD are DATA PROCESSORS and will perform their services for the due fulfilment of the purpose of the data processing. Your personal data will not be passed on to third parties. In the event it has to communicate your data to other third parties, IATI CALZADO CORREDURÍA DE SEGUROS, S.L. will inform you of this and request your consent.
Provision of Services
- Redsys Processing Services, S.L.:
Provides the pay- ment gateway service necessary to contract insurance policies and make the payment of the amount thereof.
Privacy Policy: http://www.redsys.es/legal/20200224_poli%CC%81tica_de_priva- cidad.pdf
- ARAG SE, Branch in Spain
Address: C/ Núñez de Balboa 120 28006.- MADRID. NIF: W00490001A
Email: atencioncliente@arag.es Website: www.arag.es
Company that assumes the coverage of the travel policy contracted by you.
- Airhelp España S.L B66234873 C/ ROGER DE LLURIA, 46 BIS P.1 PTA.1. 08009, BARCELONA, BARCELONA
https://www.airhelp.com/es/privacidad/
Company that assumes the coverage of the travel policy contracted by you.
- Manujola, S.L., Av. Coll del Portell, 41 Local 1 – 080024 Barcelona, CIF B66957259
https://oct8ne.com/es/politica-privacidad
Chat service
- Gecose SoŁware,S.L. con NIF B61180345, TORREBLANCA, 2 -8 LOCAL 2 H. 08172, SANT CUGAT DEL VALLÈS, BARCELONA
https://ecli.gecose.com/modulos/legal/legal.php?id=2
Management software
- Sage Spain SL, con NIF B-58836321 Moraleja Building One, Avenida de Europa, 19 - planta 1, 28108 Madrid
https://www.sage.com/es-es/aviso-legal/privacidad-y-cookies/
Accounting Sofware
- MOBILE BIOMETRICS, S.L. C.I.F. B-65636417 Pl. Pau Vila, 1, Oficina 2B, Barcelona 08039
https://napptilus.com/politica-privacidad/
Web maintenance
- Aut O’Mattic A8C Ireland Ltd., Grand Canal Dock, 25 Herbert Pl Dublin, D02 AY86 Ireland
https://automattic.com/privacy/
Plugins Wordpress
- Salesforce Spain S.L., B84495449 Paseo de la Castellana 79, Planta 7e, Madrid,
Spain, 28046 https://www.salesforce.com/es/company/privacy/full_privacy/
CRM
- NORDIC SOLUTIONS SERVICIOS INFORMÁTICOS S.L.U. B64472426, La Rambla
140, Planta 3, 08002, Barcelona https://www.nordicsolutions.es/politica-de-privacidad/
Computer maintenance
- BRING CONNECTIONS S.L. NIF B67895417, Paseo de las delicias 38, 3. 11406
Jerez de la Frontera Cádiz https://bringconnections.es/privacidad/
Web development
- Hotjar Web Services Spain S.l. B02676518, Calle roc Boronat, 147 - P. 10, Barcelona, 08018 , Barcelona
https://www.hotjar.com/legal/policies/privacy/
Digital data analysis
- ActiveCampaign, LLC
6 Great Queen Street, Covent Garden, London, WC2B 5AH, United Kingdom or https://www.activecampaign.com/legal/privacy-policy
Marketing campaign management
- The Rocket Science Group LLC (Mailchimp), EU372008134, 675 Ponce De Leon Ave NE Suite 5000 Atlanta, GA 30308 USA https://www.intuit.com/privacy/statement/
Marketing automation platform and adverti- sing campaigns.
- Google Ireland Limited, IE6388047V, Gordon House Barrow Street Dublin 4, Ireland https://policies.google.com/privacy?hl=es
Google Search Console helps us monitor, main- tain and troubleshoot our website’s appea- rance in Google Search results.
Google Analytics pro- vides us with the tools we need to analyze web traffic.
- Atlassian Pty Ltd (Trello) https://www.atlassian.com/legal/privacy-policy
Management software
- AMAZON WEB SERVICES EMEA SARL, W0185696B, CL/RAMIREZ DE PRADO 5, 28045 MADRID
https://aws.amazon.com/es/compliance/data-privacy/
Hosting/servers
- Yoast SEO https://es.wordpress.org/about/privacy/
SEO
- Meeting Doctors S.L, B66940982, C/ DEL MILANESADO, 25-27 PLANTA 3, 8017 BARCELONA
https://meetingdoctors.com/politica-privacidad/
Medical Chat
- TWILIO IRELAND LIMITED, IE-3335493BH, 3 DUBLIN LANDINGS, NORTH WALL QUAY-D01C4E0 DUBLÍN (DUBLÍN)-IRLANDA
https://www.twilio.com/en-us/legal/privacy
Internet call free of charge
In the event of a claim, the services that must be activated in these circumstances will also be the data processors, these being companies and professionals that deal with and settle claims, inclu- ding notaries, lawyers, solicitors and the competent public administration in each case.
The personal data provided may be shared, with the express consent of the data subject, with other companies that are part of the IATI Group, in order to:
- Manage shared or integrated services.
- Send commercial communications related to products or services of the Group.
- Improve customer service and personalisation of experiences.
Under no circumstances will data be transferred to third parties outside the group without additional consent.
IATI Group companies:
- IATI CALZADO CORREDURIA DE SEGUROS, S.L. (B62273081)
- IATI ONLINE SERVICES, S.L. (B67038836)
- IATI VIDA, S.L. (B01766633).
The user may object to this treatment at any time by sending an email to gdpr@iatiglobal.com, or by managing their preferences from their profile.
On the other hand, in accordance with the provisions of article 99.1 of Law 20/2015, of 14 July, on the regulation, supervision and solvency of insurance and reinsurance companies, the Brokerage may communicate the personal data of the client to the insurance companies, for the sole purpose of fulfilling the insurance contract, and in turn these insurance companies will also act as responsible for the processing of personal data.
Commercial communications by electronic means
In accordance with the provisions of Law 34/2020 of 11 July on information society services and electronic commerce (LSSI), you may authorise us to send you commercial communications by electronic means when you take out an insurance policy. Before sending the completed contracting form for the online contracting process https://www.iatiglobal.com/en-eu/purchase-tunnel/ personal-info or signing the face-to-face forms, you may indicate whether or not you wish to receive additional information and/or communications via your email address.
How long do we process your personal data, and how long do we keep it?
IATI CALZADO CORREDURÍA DE SEGUROS, S.L. will process your personal data in general as long as the consent given by you is valid. And specifically:
- If you have taken out a policy:
IATI CALZADO CORREDURÍA DE SEGUROS will process your personal data (see section c.3) for as long as necessary to carry out the provision of services arising from the contracting of the policy and for the duration of the obligations arising from it.
You may request the exercise of the rights provided by law and indicated in section 3.e) of this Privacy Policy at any time.
If there are legal obligations arising from this processing, the personal data will remain blocked until these obligations expire. ThereaŁer, your personal data will continue to be securely blocked in the systems of IATI CALZADO CORREDURÍA DE SEGUROS.
- If you have provided your data through the Con- tact or Help with your file form on the website www.iatiglobal.com/en-eu:
Your data will be processed by IATI CALZADO CORRE- DURÍA DE SEGUROS for the period of time necessary to deal with your query.
If there are legal obligations arising from this processing, your personal data will remain blocked until these obligations expire. ThereaŁer, your personal data will continue to be securely locked in the systems of IATI CALZADO CORREDURÍA DE SEGUROS.
- If you have provided your data in the Blog and form in the Chat service:
Your data will be processed for the period of time strict- ly necessary to fulfil the purpose of the blog section
of our site www.iatiglobal.com/en-eu where you wish to post your comment; your data will be processed during the Chat service. AŁer the end of this period, your data will be kept/won’t be kept.
- If you have agreed to receive advertising and marketing communications:
Your data will be processed for as long as your consent remains valid. When you withdraw your consent, the data will be securely blocked.
Handling of queries and transparency
For any queries related to the data processing carried out by IATI CALZADO CORREDURÍA DE SEGUROS on its website www.iatiglobal.com/en-eu and in the management and execution of the insurance policies contracted by you, please contact:
IATI CALZADO CORREDURÍA DE SEGUROS, S.L.
Calle Guitard, 43 4º2e, Barcelona, 08014
Email address: gdpr@iatiglobal.com
Contact telephone number: 93 201 49 43
In compliance with the principle of transparency and pro-activity in the protection of personal data, IATI CALZADO CORREDURÍA DE SEGUROS has set up a Data Protection Department which you may contact at the following email address: gdpr@iatitravelinsurance.com
Disputes and complaints
At any time and whenever you consider it convenient, you may contact the authority competent in the field of data protection in order to settle a dispute or to file a complaint:
Competent authority: AGENCIA ESPAÑOLA DE PROTECCIÓN DE DATOS, calle Jorge Juan, 6, Madrid, 28001, https://www.agpd.es
Modifications to this Privacy Policy
The provisions of this Privacy Policy may be amended by IATI CALZADO CORREDURÍA DE SEGUROS whenever it deems necessary for the purposes for which the data were collected. In general, these will be updates or changes that will be duly communicated via the website www.iatiglobal.com/en-eu . In the event that adjustments to this Privacy Policy have a greater impact on your rights and privacy, IATI CALZADO CORREDURÍA DE SEGUROS will inform its customers and users about these adjustments so that they can assess their implications and, in any case, review the validity of their consent.
Notwithstanding the foregoing, we recommend that you regularly review this Privacy Policy, which you can easily access from the website www.iatiglobal.com/en-eu
Cookies Policy
The processing of personal data provided on the www.iatiglobal.com/en-eu website is associated with the use of cookies. We recommend that you also review our Cookies Policy.