Manage your refund
Download our app and we will support you before, during, and after your trip.
How does it work?
01
Download/login our app
To use our application you need to activate your account with your policy number. Check your inbox and look up for this value.
02
Go to "Assistence"
Click on the first button/option
03
Click on "Reimbursement management"
Follow the steps and fill the documentation to complete the process.
Take into account, we will request invoice, flights ticket or any aditional information in order to close successfuly your claim
The IATI App travels with you
You’ll never be alone. The peace of mind of traveling safely 24/7. Discover all our benefits.
Manage your reimbursementsYou can handle your issues and send documentation through the App quickly and easily.
All the information about your insuranceCheck all your policies and documents anytime, anywhere.
Medical Chat 24/7Solve your doubts from 72 hours before the departure of your trip in a quick and easy way.
Support 24/7Contact the assistance center with a single click and choose how you want to get in touch: WhatsApp, email, or phone call.